Privacy Policy
1. Introduction
Welcome to Cruzz Construction (“Company,” “we,” “our,” or “us”). Your privacy is critically important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial regulations.
By accessing or using our website (www.cruzzconstruction.com) or engaging with our services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not consent, we kindly ask that you refrain from using our services.
2. Information We Collect
We collect the following types of information:
(a) Personal Information: Identifiable information such as your name, email address, phone number, mailing address, and any details provided when you inquire about our services or request a quote.
(b) Payment Information: If you make a payment, we may collect billing information such as credit card details, billing addresses, and transaction history. Payment processing is securely handled by third-party payment processors, and we do not store sensitive payment details.
(c) Technical and Usage Data: When you visit our website, we collect non-identifiable information such as IP addresses, browser type, device information, cookies, and browsing history to improve website performance and user experience.
(d) Employment Information: If you apply for a job with us, we may collect employment history, resumes, references, and other recruitment-related information.
3. How We Use Your Information
Your information is used for the following purposes:
To provide, manage, and improve our remodeling and construction services.
To process transactions, send invoices, and manage payments.
To respond to inquiries, requests, and customer support needs.
To improve our website functionality and tailor content to user preferences.
To comply with legal obligations, regulatory requirements, and dispute resolutions.
To prevent fraudulent activities and maintain security.
To assess and evaluate job applications when hiring.
4. How We Share Your Information
Your personal information is never sold, leased, or shared with third parties. However, we may share your information with:
Service Providers: Trusted third parties such as payment processors, IT service providers, and contractors who assist us in delivering our services.
Legal and Regulatory Authorities: If required by law, we may disclose personal information to regulatory bodies, courts, or law enforcement agencies.
Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the business transaction.
5. Data Security and Protection
We take the necessary steps to protect your personal data from unauthorized access, changes, disclosure, or loss by using secure methods. However, no data transmission over the internet is 100% secure, and we encourage users to take precautions when sharing information online.
6. Retention of Personal Information
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Once no longer required, your data will be securely deleted or anonymized.
7. Your Rights Under Canadian Law
As a Canadian resident, you have the following rights under PIPEDA and applicable provincial privacy laws:
Right to Access: You may request a copy of the personal information we hold about you.
Right to Correction: You can request corrections if any of your personal data is inaccurate or incomplete.
Right to Withdraw Consent: If we rely on your consent for data processing, you may withdraw it at any time.
Right to File a Complaint: If you believe we have mishandled your data, you may file a complaint with the Office of the Privacy Commissioner of Canada (OPC) or relevant provincial authority.
To exercise these rights, please contact us using the details below.
8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, analyze website performance, and personalize content. You have the option to adjust your cookie settings directly from your browser preferences.
9. Third-Party Links
Our website may contain links to third-party websites. We are not liable for the privacy practices or policies of third-party websites. We encourage users to review the privacy policies of external sites before providing personal information.
10. Changes to This Privacy Policy
We reserve the right to revise our Privacy Policy periodically to reflect shifts in legal requirements and our business practices. We recommend checking this page frequently, as continued use of our services implies your acceptance of the updated terms.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
📞 Phone: (289) 308-6563
📧 Email: info@cruzzconstruction.com
Thank you for trusting Cruzz Construction with your information. We are committed to protecting your privacy and ensuring a secure experience when engaging with our services.