🔒 Legal Document

Privacy Policy

This Privacy Policy explains how Cruzz Construction collects, uses, and protects your personal information. We are committed to safeguarding your privacy and complying with Canadian privacy law (PIPEDA).

1. Who We Are

Cruzz Construction
Owner: Dominic Savard
Address: 3 Lasila Ct, Hamilton, ON L9C 7B6, Canada
Email: info@cruzzconstruction.com
Phone: +1 (289) 308-6563
Website: cruzzconstruction.com

2. Information We Collect

We collect personal information only when you voluntarily provide it. This includes:

We do not collect payment card numbers, government identification, or any sensitive personal data.

3. How We Use Your Information

We use the personal information you provide only for the following purposes:

• Responding to your estimate request or service inquiry.
• Contacting you to discuss your renovation or construction project.
• Scheduling site visits and coordinating project details.
• Following up after project completion to ensure your satisfaction.
• Sending service-related communications, where you have consented.
• Improving our website and services using aggregated, anonymous analytics data.

We never sell, rent, or trade your personal information to third parties for marketing purposes.

4. Legal Basis for Processing (PIPEDA)

Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), we collect and use your personal information based on your consent — expressed when you submit a form or contact us — or as necessary to fulfil a service you have requested. You may withdraw consent at any time by contacting us at info@cruzzconstruction.com.

5. Information Sharing

We share personal information only in these limited circumstances:

• Service providers — Trusted third-party providers (e.g., email hosting, website analytics) who help us operate our website, subject to confidentiality agreements.
• Legal requirements — When required to do so by law, court order, or government authority.
• Business transfers — In the event of a merger, acquisition, or sale of business assets, subject to standard confidentiality protections.

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies. These include:

You can manage cookies via the consent banner on first visit or through your browser settings. For full details, see our Cookies Policy.

7. Data Retention

We retain personal information only as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact and project information is typically retained for up to 3 years for business record purposes. You may request deletion at any time (see Section 9).

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including SSL/TLS encryption for all data transmissions on our website. While we take every reasonable precaution, no method of internet transmission is 100% secure. If you believe your data has been compromised, please contact us immediately.

9. Your Rights Under PIPEDA

Under Canadian privacy law, you have the right to:

To exercise any of these rights, contact us at info@cruzzconstruction.com or call +1 (289) 308-6563. You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada →

10. Third-Party Links

Our website contains links to third-party websites including BBB, Yelp, and Instagram. We are not responsible for the privacy practices of those sites. We encourage you to review their individual privacy policies before providing any personal information.

11. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted personal information to us, please contact us immediately so we can delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically. Continued use of our website after changes constitutes your acceptance of the updated policy.

13. Contact Our Privacy Officer